Ordering and Shipping Information

Most orders ship within five business days and your credit card will be charged at that time. Expect delivery within 2–4 weeks. If you have questions about the status of your order, you can email us or call us toll free at 1-800-311-3995.

Back Orders
If an item you have purchased is not in stock, we will contact you immediately via email to let you know when the item will be available for shipment. Your credit card will not be charged until your order ships.

Iowa residents will be charged 6% sales tax.

Shipping & Handling Charges

US Orders:
Shipping and handling is FREE on orders shipped to addresses in the Continental United States.

AK, HI and US Territories:
Charges may apply for Alaska, Hawaii, Puerto Rico and other US territories. We will contact you by email if shipping charges apply.

International Orders:
International Shipping Charges may apply for Canadian and International orders. We'll contact you with an estimate before we process your order. You will have the opportunity to select the shipping method you prefer or cancel the order at that time. Call 1-800-311-3995 (press option 2) for more information or contact us by e-mail at orders@augusthome.com. All prices are listed in U.S. dollars.

Alternative Ordering Options
If you are visiting Cuisine at home Store.com from a network that doesn't allow access to secure pages, or if you prefer to place your order over the telephone, you can call toll free 1-800-311-3995, Monday through Friday, 7 a.m. to 7 p.m. Central Time.

100% Satisfaction Guarantee
If you are not completely satisfied with your purchase, just return it. We will gladly refund the original sales price — no questions asked.

If you have questions, you may email us (or call us toll free 1-800-311-3995, Monday through Friday, 7 a.m. to 7 p.m. Central Time.)

All online orders go through our secure server so you can order online with confidence. Your personal and credit card information is encrypted as it travels between your computer and ours.

All prices are listed in U.S. dollars.

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